- the length of the examination process,
- the lack of consideration given to information sent to the IRS, and
- treatment by IRS employees.
The Treasury Inspector General for Tax Administration (TIGTA) recommended that the IRS ensure all Program employees:
- follow mail processing guidelines when working Program cases until the mail model process is fully implemented in all sites and
- follow Program guidelines for handling, responding to, and considering taxpayer correspondence.
I agree with the conclusion that PROGRESS HAS BEEN MADE TO RE-ENGINEER THE EXAMINATION PROGRAM AT THE IRS, BUT ADDITIONAL IMPROVEMENTS ARE NEEDED TO REDUCE TAXPAYER BURDEN. To view the report, including the scope, methodology, and full IRS response, go to: http://www.treas.gov/tigta/auditreports/2011reports/201130016fr.html.
John R. Dundon, EA - 720-234-1177 - jddundon@comcast.net - http://prep.1040.com/jd/ - Enrolled with the United States Department of Treasury to Practice before the IRS - Enrolled Agent # 85353. Under contract with the IRS as a Certified Individual Taxpayer Identification Number (ITIN) Acceptance Agent - I am a Federally Authorized Tax Practitioner (USC 31 Section 330 + IRC 7525a.3.A) regulated under US Treasury Cir. 230.